Privacy Policy

Privacy Policy for Chalong Executive Suites & Spa

Last Updated: 16/08/2025

1. Our Commitment to Your Privacy

Welcome to the official website for Chalong Executive Suites & Spa (“The Project”). This website is operated by Chalong Executive Suites & Spa (“We,” “Us,” “Our”).

We are committed to protecting the privacy and security of the personal information of our website visitors, potential clients, and investors (“You,” “Your”). This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website (the “Site”).

By using this Site, you agree to the collection and use of information in accordance with this policy. This policy is compliant with Thailand’s Personal Data Protection Act (PDPA) and other applicable data protection regulations.

2. Information We Collect

We collect information to provide and improve our services to you. The types of personal data we may collect include:

a) Personal Data You Provide to Us Directly: This is information you voluntarily give us when you fill out a form on our Site, such as a “Contact Us,” “Request a Brochure,” or “Register Your Interest” form. This data may include:

  • Full Name
  • Email Address
  • Phone Number
  • Country of Residence or Nationality
  • Any other information you choose to provide in the message field

b) Data We Collect Automatically (Usage Data): When you access and browse our Site, we may automatically collect certain information about your device and browsing activity. This data helps us improve our website’s functionality and user experience. This may include:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Pages of our Site that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Referring website addresses

This data is primarily collected using cookies and similar tracking technologies. Please see our “Cookies” section below for more details.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To Respond to Your Inquiries: To provide you with the information you have requested, such as project details, brochures, price lists, and availability.
  • To Communicate with You: To contact you regarding your interest in Chalong Executive Suites & Spa and to provide you with updates about the project.
  • For Marketing Purposes: With your explicit consent, we may send you newsletters, promotional materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
  • To Improve Our Website: To analyze usage data to understand how our visitors use the Site, allowing us to enhance its design, content, and functionality.
  • To Comply with Legal Obligations: To fulfill any legal or regulatory requirements.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following limited circumstances:

  • With Our Staff and Sales Agents: Your information will be accessible to our authorized sales and marketing teams to facilitate communication and provide you with the services you requested.
  • With Third-Party Service Providers: We may share data with trusted third parties who perform services on our behalf, such as email marketing providers (e.g., Mailchimp), website hosting, and analytics providers (e.g., Google Analytics). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • In a Business Transfer: If our company is involved in a merger, acquisition, or asset sale, your personal data may be transferred.

5. Cookies and Tracking Technologies

Cookies are small files placed on your device. We use cookies and similar technologies to track activity on our Site and hold certain information. They help us to:

  • Remember your preferences.
  • Understand how you use our site.
  • Improve your browsing experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Data Security

We take the security of your data seriously and use appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. This includes measures like SSL encryption for data transmitted to our site. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under data protection laws like the PDPA, you have certain rights regarding your personal data. These include the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: Request that we delete your personal data, under certain conditions.
  • Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your information (e.g., for marketing).
  • Object to Processing: Object to our processing of your personal data, particularly for direct marketing.

To exercise any of these rights, please contact us using the details provided below.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:

Chalong Executive Suites & Spa. Chalong Bay.  Email: steve@chalongexecutivesuitesspa.com Phone: +66 (0)82 640 4768